Privacy policy

Privacy Policy

Last updated: 1 October 2026

Margaret’s Style respects your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, place an order, subscribe to updates or contact us.

1. Who is responsible for your personal data?

The data controller is:

Margaret’s Style
Laura Kupiainen
Business ID (Y-tunnus): 3653095-1
Kaaponkuja 5F3
33820 Tampere, Finland

Email: style.margarets@gmail.com
Phone: +358 40 7723289

Please contact us using these details if you have questions about your personal data or wish to exercise your privacy rights.

2. Personal data we collect

Depending on how you interact with our store, we process the following categories of information:

  • Contact details, including your name, email address, telephone number, billing address and delivery address.

  • Order information, including purchased products, payment status, delivery details, returns and refunds.

  • Payment-related information supplied by payment providers, such as transaction references and payment confirmation. Payment credentials are processed by the payment provider selected at checkout.

  • Account information, if you create a customer account.

  • Messages and other information you provide when contacting us.

  • Technical information, including your IP address, browser and device information, and information needed to operate and secure the website.

  • Marketing preferences and records of your consent or withdrawal of consent.

We receive information directly from you, through your use of our website and from service providers involved in processing payments and delivering orders.

3. Why we use your data

We process personal data for the following purposes and legal bases:

Orders and customer service — performance of a contract

We use your information to process payments, fulfil and deliver orders, provide order updates, handle returns and respond to requests relating to your purchase. This also includes steps you ask us to take before entering into a contract.

Accounting and other legal requirements — legal obligation

We retain and process information where necessary to comply with applicable accounting, tax and other legal obligations.

Security and business administration — legitimate interests

We process information where necessary to protect our store and customers, investigate suspected misuse, maintain reliable services and establish or defend legal claims. We consider your rights and interests before relying on this legal basis.

Optional marketing and tracking — consent

When you subscribe to marketing updates, we use your contact details to send the updates you requested. Where optional analytics or advertising technologies are used and consent is required, we process the associated information only with your consent.

You can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

Information required to process and deliver an order must be provided to complete the purchase. Optional marketing consent is not a condition of buying from us.

4. Shopify and other service providers

Our online store is hosted on Shopify, which provides the ecommerce platform used to operate the store.

Where necessary for the purposes described above, personal data is shared with relevant service providers, including:

  • Shopify and providers supporting the operation of the store.

  • Payment providers processing payments and refunds.

  • Delivery companies handling shipments.

  • Providers supporting customer communications and, where enabled, consent-based marketing or analytics.

  • Accountants, professional advisers and public authorities where necessary or legally required.

Recipients receive information relevant to their role. Some providers process data on our behalf, while others act as independent controllers for certain activities.

For information about Shopify’s processing, please visit:
https://www.shopify.com/legal/privacy

5. Cookies and similar technologies

Our website uses cookies and similar technologies to support functions such as shopping carts, checkout, security and remembering privacy choices.

Strictly necessary technologies support the operation of the store. Optional technologies, such as non-essential analytics or advertising cookies, require your consent where applicable.

You can accept or reject optional cookies through the website’s consent controls, where these technologies are offered, and revisit those controls to change your choice.

You can also manage cookies through your browser. Blocking necessary cookies may prevent parts of the store from working correctly.

6. Marketing communications

If you subscribe to our newsletter or launch updates, we use your email address to send the communications you signed up for.

You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not stop essential messages about an order, payment, delivery or return.

7. International data transfers

Shopify and other service providers may process personal data outside the European Economic Area.

Where this happens, transfers must be supported by appropriate safeguards under applicable data protection law, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, together with additional measures where required.

You can contact us for information about safeguards relevant to your data and how to obtain a copy.

8. How long we keep your data

We retain personal data only for as long as necessary for the purposes described in this policy.

Retention depends on the type of information, the service provided, applicable legal requirements and whether information is needed to resolve a dispute.

  • Order and transaction records are retained for applicable accounting and tax retention periods.

  • Customer enquiries are retained for as long as needed to resolve the enquiry and any related complaint or claim.

  • Account information is retained while needed to provide your account, subject to any continuing legal retention requirements.

  • Marketing information is retained while your subscription remains active. A limited record may be retained after you unsubscribe to respect your preference and demonstrate compliance.

  • Cookie lifetimes depend on the technologies used and your consent choices.

When information is no longer required, it is deleted or anonymised.

9. Your privacy rights

Subject to the conditions in applicable data protection law, you may request:

  • Access to your personal data.

  • Correction of inaccurate or incomplete information.

  • Deletion of your personal data.

  • Restriction of processing.

  • A portable copy of eligible data.

  • Withdrawal of consent where processing relies on consent.

You may object to processing based on legitimate interests for reasons relating to your particular situation. You may object to direct marketing at any time.

Send requests to style.margarets@gmail.com. We may ask for information reasonably necessary to verify your identity. We normally respond within one month. If a lawful extension is necessary, we will explain why within that period.

Some information may need to be retained to comply with legal obligations or handle legal claims.

10. Complaints

You may lodge a complaint with a data protection authority, including the authority in the country where you live or work or where you believe an infringement occurred.

In Finland, the supervisory authority is the Office of the Data Protection Ombudsman:

https://tietosuoja.fi/en/home

You are welcome to contact us first so that we can try to resolve your concern, but you are not required to do so.

11. Protecting your information

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure. No online service can guarantee absolute security.

12. Updates to this policy

We may update this policy to reflect changes to our services, processing activities or legal obligations. The latest version will appear on this page with an updated date.

Where required, we will provide additional notice or request consent before introducing a change.

13. Contact

For privacy questions or requests, please contact:

Laura Kupiainen
Margaret’s Style
style.margarets@gmail.com
+358 40 7723289